Introductory pilot offer

TriageGenie Front-Door Safety & Flow Review

TriageGenie helps GP practices, PCNs and urgent care providers review how patient demand enters the service, where triage risk or delay appears, and how workflow can be improved using existing people, systems and pathways.

What we review

  • Patient access routes: phone, online forms, walk-in and admin requests
  • Red-flag escalation and urgent symptom handling
  • Same-day demand and routing to the right role
  • Online consultation workflow and safety-netting
  • Use of GP, ACP, pharmacist, nurse, physio and care navigation roles

What you receive

  • Current pathway map
  • Key safety and flow risks
  • Immediate quick wins
  • 30/60/90-day action plan
  • Suggested metrics to track improvement

Pilot options

About

TriageGenie is led by an experienced primary care and urgent care clinician with experience across front-door triage, urgent care pathways, clinical governance, patient flow and service redesign.

Contact

Email: info@triagegenie.health

Company number: 14726392